Returns & Exchanges

Return & Refund Policy

Effective Date: July 2026

At Pizzeria Del Gallo, every order is freshly prepared upon request. Due to the perishable nature of our food, all sales are final.

Refunds

Once an order has been prepared and is ready for pickup or has been dispatched for delivery, no refunds, cancellations, exchanges, replacements, or store credits will be issued.

Orders may only be canceled if preparation has not yet begun.

Order Responsibility

Customers are responsible for reviewing their order carefully before submitting it, including selected items, quantities, and any requested modifications. Once preparation begins, orders cannot be changed or canceled.

Food Quality

We strive to prepare every order accurately and with care. Because all food is made fresh and is perishable, we are unable to accept returns or provide refunds after an order has been prepared or delivered.

If you have a question regarding your order, please contact our support team by email.

Email: pizzeriadelgallo@gmail.com

Please include your order number, the name used on the order, and a detailed description of your inquiry. We will review your message and respond as soon as possible.

By placing an order with Pizzeria Del Gallo, you acknowledge that you have read and agree to this Return & Refund Policy.